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FAQs
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- Why do I not get network coverage with NG-SIMĀ®?
- Why does my camera send duplicates of pictures with NG-SIMĀ®?
- My camera does not send pictures with NG-SIMĀ®, what could be the reason?
- Can I send pictures from the camera to more than one email address with NG-SIMĀ®?
- Should I use SMTP or FTP with NG-SIMĀ®?
- What settings do I need to fill in my camera with NG-SIMĀ®?
- The data usage/mb runs out quickly at the level of my subscription with NG-SIMĀ®?
- Which mobile network is needed for NG-SIMĀ®?
- Where can I find the settings for NG-SIMĀ®?
- What do I need to do to get NG-SIMĀ® up and running with the Nordic Gamekeeper app?
- Can the subscription level be changed on NG-SIMĀ®?
- Where do I see my consumption of the subscription for NG-SIMĀ®?
- What is included when buying an NG-SIMĀ®?
- Does the image resolution affect the consumption of Mb?
- Can I move NG-SIMĀ® between different cameras / brands?
- How many NG-SIM®s can I connect to my account in the app?
- Does NG-SIM® work with all cameras?
- How many Mb are included in the subscription for NG-SIMĀ®?
- What is the Nordic Gamekeeper gallery?
- Subscription FeedConĀ®
- Subscription NG-SIMĀ®
- Subscription Cloud CameraĀ®
- Is it possible to send SMS with NG-SIMĀ®?
- What happens if the battery drops too low on the Cloud CameraĀ®?
- What do the LEDs on the Cloud CameraĀ® indicate?
- Where can I see the images sent from Cloud CameraĀ®?
- When does Cloud CameraĀ® download the settings?
- Which SD cards work with Cloud CameraĀ®?
- Which batteries can be used with the Cloud CameraĀ®?
- Where do I change the settings on the Cloud CameraĀ®?
- What is the difference between the levels of the Cloud CameraĀ® subscription?
- What is the subscription price for Cloud CameraĀ®?
- How can I view my data usage on my subscription?
- What do I need to do to get Cloud CameraĀ® up and running with the Nordic Gamekeeper app?
- How many Mb are included in the Cloud CameraĀ® subscription?
- How do I update my payment method for my subscription?
- Why can't I change settings on Cloud CameraĀ®?
- What is Adaptive configuration on Cloud CameraĀ®?
- How should I position the Cloud CameraĀ®?
- What does Photo resolution mean in settings with Cloud CameraĀ®?
- What does Time lapse delay mean in settings with Cloud CameraĀ®?
- What does Upload interval mean in settings with Cloud CameraĀ®?
- What does Activity time mean in settings with Cloud Camera�
- What does SD-card cycle mean in settings with Cloud CameraĀ®?
- What does PIR sensitivity mean in settings with Cloud CameraĀ®?
- What does PIR delay mean in settings with Cloud CameraĀ®?
- What does Capture mode mean in settings with Cloud CameraĀ®?
- What does "Sequence" mean in settings with Cloud CameraĀ®?
- What does Upload resolution mean in settings with Cloud CameraĀ®?
- What does Shutter speed mean in "Settings" with Cloud CameraĀ®?
- What happens if payment fails or isn't paid with NG-SIMĀ®?
- How does the payment of an NG-SIMĀ® subscription work?
- Is it possible to request the Cloud CameraĀ® to capture a photo on-demand?
- Why am I not able to place the pin for my unit on the map during the installation process?
- Why can't I dismiss the alarm on my unit in the NG APP?
- Too many pictures?
- Where do I find the APN settings for NG-SIMĀ®?
- Where do I find the FTP settings for NG-SIMĀ®?
- Where do I find the SMTP settings for NG-SIMĀ®?
- How to calibrate FeedConĀ®?
- How do I connect NG-SIMĀ® to my already installed FeedConĀ®?
- How do I connect Nordic Gamekeeper Cloud Camera to my already installed FeedConĀ®?
- Show all articles ( 52 ) Collapse Articles
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- How can I enable astro mode on my feeding schedule for my feeder?
- How do I change a schedule time on my feeder?
- How do I add a schedule time on my feeder with FeedConĀ®?
- How do I activate Food save mode on my feeder with Activity Sensor?
- What does the alarm "Lamp broken" mean?
- What does the alarm "The motor is jammed" mean?
- What does the alarm "The motor is running light" mean?
- What does the alarm "Motor not connected" mean?
- What does the alarm "Critical battery level" mean?
- What does the alarm "Low battery" mean?
- What does the alarm "FeedCon has restarted" mean?
- What does the alarm "FeedCon inactive" mean?
- What does the alarm "Calibration failed" mean?
- Which battery is compatible with our feeders?
- What is the total height of the feeders?
- How many days does the feed last in the feeders?
- How many kg does the feeders hold?
- How does the communication between FeedConĀ® and the Nordic Gamekeeper app works?
- Do I need to buy a SIM card to use FeedConĀ®?
- Is FeedConĀ® theft-proof?
- How weatherproof is FeedConĀ®?
- How much power does FeedConĀ® consume?
- What kind of battery can I use to connect to FeedConĀ®?
- What happens if I plug in the wrong cord in the wrong pins in FeedConĀ®?
- If I want to test my FeedConĀ® out in the field, how do I do it?
- What do I need to do to get my FeedConĀ® started?
- How do I connect a trail camera to my already installed FeedConĀ®?
- What network is needed to use FeedConĀ®?
- What is the Nordic Gamekeeper gallery?
- Can I move FeedConĀ® between different feeders/brands?
- How many FeedConĀ® devices can I connect to my account in the NG app?
- Is FeedConĀ® compatible with all feeders on the market?
- Why cant I choose astro mode with FeedConĀ®?
- Why doesn't Bluetooth work with the remote control on FeedConĀ®?
- Can you change the subscription level on FeedConĀ®?
- What happens when my subscription has expired on my feeder?
- How much can the FeedConĀ® handle from a solar panel?
- Why am I not able to place the pin for my unit on the map during the installation process?
- Why can't I dismiss the alarm on my unit in the NG APP?
- How do I connect NG-SIMĀ® to my already installed FeedConĀ®?
- How do I connect Nordic Gamekeeper Cloud Camera to my already installed FeedConĀ®?
- Show all articles ( 31 ) Collapse Articles
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- How many NG-SIM®s can I connect to my account in the app?
- Where do I see my consumption of the subscription for NG-SIMĀ®?
- What do I need to do to get NG-SIMĀ® up and running with the Nordic Gamekeeper app?
- Where can I find the settings for NG-SIMĀ®?
- Which mobile network is needed for NG-SIMĀ®?
- What happens when my subscription has expired on my feeder?
- Can you change the subscription level on FeedConĀ®?
- The data usage/mb runs out quickly at the level of my subscription with NG-SIMĀ®?
- What settings do I need to fill in my camera with NG-SIMĀ®?
- Why do I not get network coverage with NG-SIMĀ®?
- Why doesn't Bluetooth work with the remote control on FeedConĀ®?
- Why cant I choose astro mode with FeedConĀ®?
- How many FeedConĀ® devices can I connect to my account in the NG app?
- Can I move FeedConĀ® between different feeders/brands?
- What is the Nordic Gamekeeper gallery?
- How do I connect a trail camera to my already installed FeedConĀ®?
- What do I need to do to get my FeedConĀ® started?
- If I want to test my FeedConĀ® out in the field, how do I do it?
- How does the communication between FeedConĀ® and the Nordic Gamekeeper app works?
- How do I activate Food save mode on my feeder with Activity Sensor?
- How do I add a schedule time on my feeder with FeedConĀ®?
- How do I change a schedule time on my feeder?
- How can I enable astro mode on my feeding schedule for my feeder?
- Where can I see the images sent from Cloud CameraĀ®?
- How can I view my data usage on my subscription?
- What do I need to do to get Cloud CameraĀ® up and running with the Nordic Gamekeeper app?
- Why am I not able to place the pin for my unit on the map during the installation process?
- Why can't I dismiss the alarm on my unit in the NG APP?
- Where do I find the APN settings for NG-SIMĀ®?
- Where do I find the SMTP settings for NG-SIMĀ®?
- How do I connect NG-SIMĀ® to my already installed FeedConĀ®?
- How do I connect Nordic Gamekeeper Cloud Camera to my already installed FeedConĀ®?
- Show all articles ( 22 ) Collapse Articles
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- Where do I see my consumption of the subscription for NG-SIMĀ®?
- Where can I find the settings for NG-SIMĀ®?
- What happens when my subscription has expired on my feeder?
- Can you change the subscription level on FeedConĀ®?
- The data usage/mb runs out quickly at the level of my subscription with NG-SIMĀ®?
- What do I need to do to get my FeedConĀ® started?
- Where can I see the images sent from Cloud CameraĀ®?
- How can I view my data usage on my subscription?
- Where do I find the APN settings for NG-SIMĀ®?
- Where do I find the SMTP settings for NG-SIMĀ®?
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The data usage/mb runs out quickly at the level of my subscription with NG-SIMĀ®?
Solutions:
Change the settings for your camera device such as reducing image size or resolution before sending or uploading data.
Upgrade your subscription level either in the Nordic Gamekeeper app or Nordic Gamekeeper web.
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